My Little House is committed to supplying quality products. My Little House products carry a limited lifetime warranty against manufacturer’s defects. My Little House will replace any product found to be defective within the scope of normal and appropriate use.
My Little House Satisfaction Guarantee.
All My Little House products are covered by the My Little House 100% satisfaction guarantee. If you are not satisfied with the workmanship and fit, we welcome you to return it for a refund or replacement within 14 days of purchase. To authorize your return, please fill out the warranty claim form below.
Before submitting a warranty claim, please read the following:
My Little House product failure: If your product breaks during normal use, do not return it unless it is requested by a My Little House representative. First, simply follow the link below to sign in and enter your warranty details. Please note you may be required to send a minimum of three photos to validate the claim. You will be responsible for the shipping charge to have the product returned if you send it to us.
My Little House products damaged during shipping: If your My Little House product has arrived damaged, regardless of where you purchased it from please contact us. Please understand, if your product has been used we cannot replace it due to shipping damage. First, simply follow the link below to sign in and enter your warranty details. Please note you may be required to send a minimum of three photos to validate the claim. Once validated we will send out a replacement product.
Warranty claims will only be approved by My Little House if the product was purchased from an authorized dealer and the warranty registered via www.gomylittlehouse.com/warranty within 30 days of purchase. This warranty is limited to the lifetime of your My Little House product, as limited by or subject to applicable laws. The limited warranty provided by My Little House only covers manufacturing defects and does not include any damage or defect of any My Little House products caused by, whether directly or indirectly, any of the following:
(a) improper use or misuse of the product
(b) damage or defect caused by cleaning, disassembly, alterations, or modifications; or
(c) damage or defect caused by or resulting from wear and tear, abuse, fire, or Acts of God.
Please note if your product warranty claim results in a replacement, every effort will be undertaken to supply the same size, note color may vary. If the size and color are no longer available or out of stock, it will be replaced by one similar. Our guarantee to you is the replacement will not be of less value than your original My Little House product.
My Little House in no event shall be responsible or liable for any expenses, damage, loss, costs; this includes incidental or consequential damages. Exclusion or limitation of incidental or consequential damages are not excluded in some states, so the above exclusion or limitation may not apply to your claim. You have specific legal rights under this warranty, along with other rights that vary from state to state.
Any My Little House product warranty claim will be handled in a prompt manner, your assistance with registering the products warranty and providing details and photos as noted above will be essential for any claim. If you have a claim please fill out the form below. We will contact you regarding your next step.
Warranty Claim Form
If you need to make a claim please fill out this claim form and attach three photos of the product.